1. Who we are and what this notice covers
Quantara AI FZ-LLC operates quantaraai.ae. We are registered with RAKEZ, UAE, under registration number 0000004093276. Our registered address is CWEP4861, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates. Contact support@quantaraai.ae about privacy.
This notice covers the consulting website and enquiries made through it. Buny, Bitz and the Quantara Flow AI platform have separate privacy information.
2. Information you provide
When you submit an enquiry, we receive your name, email address and message, together with any optional phone number, company name or service choice you provide. We record your consent to be contacted about that enquiry and a submission reference. Please do not include passwords, identity documents, payment credentials or confidential customer information.
3. Technical information
Our hosting infrastructure may process IP addresses, request times, device/browser information and request paths for delivery, security and diagnostics. The enquiry endpoint uses a pseudonymous security identifier to limit abusive submissions. Where an enquiry page includes standard campaign labels in its address, the enquiry may include those labels so we can understand its source. Do not include personal information in campaign links.
4. How we use your information
We use enquiry information to respond, understand your requirements, prepare a proposal where appropriate, maintain the business relationship and protect the service from misuse. Authorised owner access to a private inbox supports reviewing enquiries, recording follow-up notes and exporting relevant business records. Submitting a service enquiry does not automatically subscribe you to a marketing newsletter. Where consent is required, you may withdraw it by contacting us; this does not affect processing already lawfully carried out.
5. Forms, email and WhatsApp
The website form sends your information to our enquiry service. A success message means the service has recorded the enquiry; it does not guarantee the time of a personal reply. Email and WhatsApp links open external services. When you choose those channels, their providers also process information under their own terms and privacy notices. Opening a draft is not the same as sending it. The Open email app option can include your form details in the draft you choose to open. Copy enquiry places those details on your clipboard only when you select it, or displays them for manual copying. These alternatives do not submit the website form.
6. Providers and disclosure
Information may be handled by hosting, email and communication providers and authorised people who need it to respond to your request or operate the service. We may disclose information when legally required or to protect legitimate rights and service security. We do not sell website enquiry information. Contact us for information about the providers relevant to your enquiry.
The premium design optionally loads type styles from Google Fonts through fonts.googleapis.com and fonts.gstatic.com. When these styles load, your browser contacts Google and sends technical request information such as its IP address and browser details. The font request does not include your enquiry content. System fonts are used when remote fonts are unavailable. See Google Fonts information.
7. International processing
We operate from the UAE. Hosting, communications and other service providers may process information in other countries. Where applicable, we use the safeguards required by law for such processing.
8. Retention
We keep enquiry correspondence for as long as needed to respond, manage any resulting business relationship and satisfy applicable legal obligations. Enquiry records in the private website inbox, including follow-up status and internal notes, are scheduled for deletion 90 days after submission. Updating a record does not extend its expiry. This does not automatically delete copies in email, authorised exports or other business systems; those copies require their own purpose-based retention controls. Security rate-limit records are short-lived and removed through scheduled maintenance. Minimal owner-access and record-action logs are retained for up to 90 days before scheduled cleanup; they do not contain the submitted message or internal notes. You can ask us about retention or request deletion through the contact above.
9. Cookies and interactive tools
This website does not install advertising or third-party analytics scripts in its default configuration. The private owner inbox uses a necessary session cookie for sign-in and security; ordinary visitors do not receive that cookie simply by using the public enquiry form. The checklist and AI self-check operate within the current page; their answers are not automatically sent to us. Answers are included in an enquiry only when you deliberately choose that option. External links may lead to services that use their own cookies. If non-essential tracking is introduced, we will update the notice and provide any required choices before it is enabled.
10. Your choices and rights
Depending on applicable law, you may request access, correction, deletion, restriction or other rights relating to your personal information. We may need to verify ownership before acting. You may also raise concerns with the appropriate data-protection authority. Contact us rather than sending sensitive identity evidence through an ordinary enquiry.
11. Security
We use reasonable technical and organisational measures to protect enquiry information, including restricted storage and submission validation. No website, email service or communication channel can guarantee absolute security.
12. Changes
We will publish changes on this page with an updated date. Where required, we will provide additional notice or obtain consent before a material change in how information is handled.